Shipping & Returns

SHIPPING

Please find our regular shipping rates below. If you have any questions or require a specific shipping formality please feel free to email: ash@aislingchou.com

Destinations Orders under £50 Orders over £50
UK Free Free
International £8 Free


RETURNS

We will exchange or refund any item you are not happy with provided contacted within 14 days of receipt and the items are returned as their original condition within 21 days of receipt.

Please request proof of postage from the post office for your returned item as we cannot be held responsible for anything that gets lost or damaged in transit.

Delivery charge and returned postage will only be refunded if the item is faulty.

If an item you have received is damaged please inform us within 24 hrs of delivery to arrange for a replacement to be sent.

How long will it take to get credit for my return?
Returns will be processed within 2 business days of receipt of your item(s) by Aisling Chou. You will receive an email notification once your return is processed. Please note that payment processing is beyond our control and it may take up to 3-5 additional business days for the credit to be applied.